Shipping

At Anthena you won’t find any unnecessary packaging or wasteful materials despite us taking every precaution to make sure your order arrives to you safely. All of our own packaging is easily recyclable, plastic free and our tape is fully biodegradable.

SHIPPING

We will aim to have your order shipped as soon as possible but please allow 1 / 2 days for your order to be shipped, we operate during the hours of mon-fri and all orders are shipped from Amsterdam, Netherlands.

Shipping Costs

Netherlands - €6.00

EU - €13.00    

ROW - €27.00

Amsterdam Collection - We offer a free collection service from our offices in Amsterdam, Oud-West.  Please select this option at checkout, once your order is confimred we will e-mail you to make the necessary arrangements. 

We provide free shipping on all orders over €250

Shipping times are dependent on destination. Once your order has been shipped you will be e-mailed with your shipping details including a tracking number.

Orders within the European Union are shipped DDP (Delivery Duty Paid) and will not be subject to any additional charges. Countries outside the European Union are shipped DDU and additional charges may be added by your local customs. Anthena is not responsible for any of these fees and we are unable to estimate the costs before shipping.

BUYING A GIFT?

If you are buying one of our pieces as a gift and would like to have it delivered it to the recipient directly we'll be happy to include a personalised message and a gift receipt. Please email us at info@anthena-store.com after your purchase to organise this.

RETURNS

Due to hygiene reasons we are unable to accept returns on earrings.

If you are unhappy with an item and would like to return it please e-mail info@anthena-store.com within 5 days to arrange a return. We recommend shipping your order back by your preferred means as soon as possible so that we can receive the return within 14 days.

PAYMENT METHODS

We accept orders via paypal, IDEAL and most major credit cards

View our terms of service here